8 mm Rosewood, Bird's Eye Maple & Rose Gold Flakes Bentwood Ring - BW321
Common questions about our Bentwood Collection:
How are Bentwood rings created? Each one is made to order and handcrafted. Each Bentwood creation is carefully bent by skilled artisans into its final circular shape using an adhesive solution and each layer, piece by piece is coated with a special technique and substance referred to as cyanoacrylate. This process produces a moisture barrier thus protecting against water damage and it also gives the finished piece a stunning glossy finish.
What if I want a different width than the one shown? We can make this style in widths including 5 mm, 6 mm, 7 mm, 8 mm, 9 mm, 10 mm, 11 mm, and 12 mm and all widths are the same price. Should you desire a width other than the one illustrated, please tell us in the Customer Comments section during Checkout.
May I use my own wood or sand or other materials? Yes, if you prefer to use your own wood or materials or if you want us to use a wood inlay different than the ones shown, please reach out to us at email@example.com. We have hundreds of different wood patterns and types and we will try to accommodate your specific needs. From time to time a couple will want to use sand from a special occasion or memory on the beach - we can do that. Have a special piece of wood that has been in your family for generations? We can incorporate it into the finished piece.
What is the warranty on Bentwood rings? Each finished piece carries a lifetime refinishing warranty - this means that for as long as you own the ring you are welcome to send it back to us and we will refinish it for a small fee. Refinishing includes reapplying the wood sealer and touching up blemishes but does not cover splintering, breaking or cracking of the wood. Keep in mind that Bentwood rings are unique in that they are for the most part solid wood - they have no metal foundation and many of our customers purchase them for their aesthetic, intrinsic value - they truly become a collector's piece. And each piece is different - as different as two pieces of wood are different. Each finished piece is a one-of-a-kind, amazing work of art. We caution against wearing your Bentwood ring while doing the more extreme activities such as working out with weights, rock climbing, scuba diving, working on your car or truck, etc.
How long does it take for me to receive my Bentwood ring? Within our Bentwood Collection, each piece is made by hand for each customer and takes apx. 3-4 weeks.
May I return the ring for a different model or for a refund? Unfortunately not, in that we make these rings to order, they are not returnable.
How do I make sure my size is accurate? With your purchase of any of our Bentwood rings, if you are uncertain of your size we will send you a plastic ring sizer to help you determine your exact size. This service is free of charge.
If we are shipping this ring to Canada, please select “Expedited Priority Shipping” during Checkout for safer and faster shipping and to avoid any unnecessary delays in delivery.
Warranty. Custom bands carry a full one-year warranty against manufacturing defects.
Twelve months after the date of purchase, most of our custom bands have refurbishing options available for a nominal fee. If you have questions about this service, please reach out to us at firstname.lastname@example.org or call 801-755-1661.
Availability. Custom bands are made-to-order. Lead times vary according to the model of the ring but in general take 3-4 weeks to handcraft and ship. If your need is more urgent and you desire a band immediately, you might consider a stock band which will typically ship within 24 hours.
We are happy to send you a “loaner band” until your custom band is ready to ship, there is no additional charge for this service.
Returns. In that this band is made-to-order for each customer, there are no returns.
Pros and Cons. One of the reasons custom bands are so popular is that each one is unique, made-to-order and authentic; many are considered collectables. There are no two exactly alike and the attention to detail is superb. Originality is its hallmark!
However, if you desire immediate shipping, you might consider one of our stock bands.
Sizing. With custom bands, we first ship a sizing guide to make sure of the exact size. Once you receive your sizing guide, please contact us and let us know if the size you ordered is correct; we will then start production of your custom band.
Custom bands cannot be returned for sizing or refunds - this is why we go the extra mile to determine your exact size!
Ring Box. Your band will be shipped to you in a decorative box which is yours to keep.
Shipping. All custom bands are shipped FREE using USPS within the United States and Canada. Expedited shipping is available during Checkout.
For our international customers, we use USPS Express. If you have a special request regarding delivery of your custom band, please contact a member of our customer service team; we will do everything in our power to meet your needs. For additional questions please reach out to us at email@example.com or call 801-755-1661.
Ratings. We are an authorized and accredited member of the Utah Better Business Bureau; many customers have expressed their appreciation for our products and services. These testimonials and ratings can be viewed by clicking on the link below.